Key employees leave. Their knowledge shouldn't.


The estimated cost of losing a key employee.
Losing a critical employee?

When a key employee is about to leave the organization, there is usually some time to ensure their knowledge stays behind. First, identify and codify the knowledge – then help the person taking their place engage with that knowledge in meaningful, highly focused ways.

  • knowledge map

    Create a knowledge map to identify and codify the knowledge of a key employee.

  • critical outcomes

    Use a critical outcomes assessment to focus on the areas of highest need.

  • transition roadmaps

    Work with departing and incoming employees to create detailed plans to guide transition.

  • accountability & commitment

    Build an accountability structure that considers learning style, timelines, and commitments.

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